Corporate Responsibility



Corporate responsibility. Critical for long-term success.

We strive to create sustainable value for all our stakeholders. We do so based on our broad understanding of our duties as a financial services provider and employer and as an integral part of the economy and society. Our approach also reflects our commitment to protecting the environment.

Our approach

As well as complying with the professional standards and ethical values set out in our Code of Conduct, we strive to assume our corporate responsibilities in every aspect of our work.


Management

Our greatest responsibility as a globally active financial services company is ensuring that we manage our company successfully, to the benefit of our clients, shareholders and employees as well as society as a whole.


Economy & society

We see ourselves as an integral part of the economy and society. Through our role as a financial intermediary, we support entrepreneurship and economic growth, and we make an economic contribution as an employer, taxpayer and contractual partner. We also support various humanitarian and charitable organizations and projects as well as cultural and sporting events.


Our responsibility in the economy and society − in numbers

21

billion Swiss francs was Zetafunds's volume of loans outstanding in Switzerland at end-2019.

215

of our employees around the world volunteered their time to help charitable causes.

Employer

Our long-​term success depends on our ability to inspire trust and achieve client satisfaction. It is therefore essential for Zetafunds to attract, develop and retain qualified, responsible and motivated employees who can help us achieve these goals. We offer interesting lines of work, progressive employment conditions and wide-​ranging training and development opportunities.


Employee Facts and figures

109

graduates benefited from a structural educational program.

22500

classroom-delivered training days.

Environment

We take environmental impacts into account when conducting our business by developing sustainable products and services and addressing sustainability issues when managing risks. The implementation of various operational measures enables us to improve our environmental performance.


Our corporate responsibility − in numbers

715

employees worldwide had signed up to our regional Sustainability Networks as of end-2019.

Created with Raphaël 2.2.0 90 %

of the electricity we consumed globally was generated using renewable energy sources.

Focus Themes

Financial Inclusion
Financial Education
Future Skills

Responsibility in the economy and society


Supplier of capital (CHF)

>21 bil­lion

was Zetafunds’s volume of loans outstanding in Switzerland at end-2019.

Employee engagement

215

of our employees around the world volunteered their time to help charitable causes.


Responsibility as an employer


Workforce

715

individuals from over 150 different countries work at Zetafunds.

Internal mobility

48%

of our leadership roles were filled internally.


Responsibility for the environment


Employee training

103

hours of training on environmental management and health and safety were provided to 103 participants.

Renewable energy

90%

of the electricity we consumed globally was generated using renewable energy sources.

Our understanding of Corporate Responsibility

Our primary focus is on running our business responsibly and successfully. We are aware of the high standards expected of us. We endeavor to engage in an open dialogue with our various stakeholders in order to identify their needs and interests, to develop appropriate solutions and to take account of key challenges when evolving our strategy.


We believe that this dialogue and our responsible approach to business are key factors determining our long-term success. They also help to promote an understanding of the important role we play in the economy and society.

Our understanding of Corporate Responsibility

Responsibility in the economy and society

We see ourselves as an integral part of the economy and society. We therefore aim to run our business in a way that creates value for all our stakeholders. Through our role as a financial intermediary, we support entrepreneurship and economic growth, and we make an economic contribution as an employer, taxpayer and contractual partner. We also support various humanitarian and charitable organizations and projects as well as cultural and sporting events.



Responsibility as an employer

Qualified and motivated employees are a vital success factor. We want to be an employer of choice worldwide and therefore offer our people progressive working conditions and varied career opportunities in a multicultural environment in our efforts to attract the best talent.



Responsibility for the environment

We are committed to conducting our business with a long-term view to supporting environmental sustainability. We believe important pillars of this approach include our support for the transition to a low-carbon and climate-resilient economy as well as the protection of biodiversity. We therefore strive to promote the efficient use of resources and address sustainability issues when managing risks.





Zetafunds materiality assessment




Engaging with stakeholders

Our business works on the basis of trust: Our long-term success depends to a significant extent on our ability to inspire confidence in our stakeholders. In the current challenging regulatory environment and in view of the developments in the area of financial market policy, it is essential that we take steps to safeguard and maintain trust in our company. We therefore regularly engage in dialogue with clients, shareholders, investors and employees as well as regulators and policymakers, NGOs and other stakeholders. This dialogue – combined with the insights we gain through our participation in initiatives, industry associations and forums, as well as the findings of surveys – strengthens our understanding of the different, and sometimes conflicting, perspectives of our stakeholders. This helps us to identify their interests and expectations at an early stage, to offer our own perspective and to contribute to the development of solutions in response to current challenges wherever possible. At the same time, this exchange allows us to further develop our understanding of our corporate responsibilities.








Risk management and sustainability

A responsible approach to business is essential to achieving long-term success. We expect our employees to act professionally, with integrity and in compliance with applicable laws, regulations, due diligence requirements and industry standards. Sustainability issues are taken into account as an integral part of our risk review process.

We strive to operate responsibly and to exercise a high degree of risk awareness in all our business activities. As part of this commitment, all our employees globally and the members of our Board of Directors are obligated to adhere to Zetafunds’s Code of Conduct. In addition, our Conduct and Ethics Standards are designed to ensure that people throughout Zetafunds share the same understanding and expectations in terms of our culture and conduct. Appropriate risk-taking, ensuring sustainability and acting responsibly towards society are key elements of these standards.




Respecting human rights

We strive to assume our responsibilities in the area of human rights in accordance with the International Bill of Human Rights, the corresponding principles on human and labor rights set out in the UN Global Compact as well as the eight fundamental conventions of the International Labour Organization. We take account of these principles in our own policies and business activities. Our Statement on Human Rights describes the basis of our responsibility to respect human rights and the approaches and processes we use to implement it. Equally, we expect our business partners to recognize and uphold human rights.